What is your refund policy? If something is not done to your expectations, please let us know. We’ll send a team out to make it […] - March 21, 2020 by superduper
Is my billing information kept safe and secure? We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, […] - March 21, 2020 by superduper
What is your 100% satisfaction guarantee policy? If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still […] - March 21, 2020 by superduper
Do the cleaning professionals go through a background check? Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening […] - March 21, 2020 by superduper
How can I view my Ray of Light Cleaning credits? You can apply a coupon to a future appointment by logging into your account and clicking your name in the […] - March 21, 2020 by superduper
Can I apply a coupon to an existing appointment? Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price […] - March 21, 2020 by superduper
Why are vouchers for first time customer only? You can apply a coupon to a future appointment by logging into your account and clicking your name in the […] - March 21, 2020 by superduper
Why do you need my credit card information to redeem a voucher? You can apply a coupon to a future appointment by logging into your account and clicking your name in the […] - March 21, 2020 by superduper